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Laboratory Diagnostics eLuminate, USA Laboratory Diagnostics eSupport , USA
  • Tel:  1-877-229-3711 (Option 3, Option 2)
  • 8 am - 6 pm EST
Laboratory Diagnostics Customer Service , USA
  • Tel:  1-877-229-3711
  • 8 am - 7 pm EST
Siemens Healthcare Customer Care Center
Medical Imaging and Clinical Products IM CP Siemens Healthcare Limited
Customer Service
1577 North Service Road East, 2nd Floor
Oakville, Ontario L6H 0H6
Canada Siemens Healthcare Saglik Anonim Sirketi
Esentepe, Yakacik Caddesi No 111
34870 Kartal/Istanbul
Turkey
Siemens Healthcare Webshop Help Repository
Managing orders
Tracking orders
Managing your account
Shipping
eLuminate (USA only)
Shipping options for Laboratory Diagnostics orders

The shipping options available for orders for the Laboratory Diagnostics products in the USA are:

  1. Standard shipping: Under the standard shipping option, the refrigerated products are shipped for a maximum of two days and non-refrigerated products are shipped via ground mode (up to four business days).

  2. Expedited shipping: There are multiple expedited shipping options available.

  •  

    • Next Day Priority: Next day delivery by 10:30am.

    • Next Day Standard: Next day delivery by 3pm.

    • Two-Day Shipping

Note: Please contact customer service in the USA at 1-888-588-3916 to confirm that FedEx offers these services to your location and for detailed shipping charges.